FAQs (Frequently Asked Questions)
Here are a few of the frequently asked questions. To provide you with the best customer experience. Your feedback is greatly encouraged. If you have any questions, please send us an email at firstname.lastname@example.org
Q: How many variations of Sunset lamps do you have?
Q: Where do you ship from?
A: We ship from our Facility located in Canada, Ontario.
Q: How long will it take for my item to arrive?
A: It usually takes 1-3 business days for all orders to arrive.
Q: How long will it take to receive a tracking number?
A: It will take usually between 1-2 days.
Q: Where can I place an order from?
A: You can place the order from Canada only.
Q: Is shipping free?
A: Standard shipping is FREE on all orders. For the express shipping charges may apply.
Q: Where is company located?
A: The company is in Canada.
Q: Which currency will I be charged in?
A: We processes all orders in CAD. While the content of the cart is displayed in CAD Dollar only. You will checkout using CAD at the most current exchange rate.
Q: Will I receive a confirmation number when I place my order?
A: Yes, all customers will receive an order number after placing their orders. Please contact us if you don’t receive one within 24 hours.
Q: Who can I contact if I have a problem with my order?
A: All inquires can be forwarded to email@example.com
Q: How can I pay?
A: We accept all major credit cards: Visa, Mastercard, Discover, Amex and PayPal.
Q: Is checkout on this site safe and secure?
A: You can be sure that all purchases here are safe and secure.
Q: If I enter my email address will you sell my information?
A: We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.